What's This? Help

Internet Browser

An Internet browser is the computer software that you open when you want to visit a Web site. Common browsers include Internet Explorer®, Safari®, and Firefox®.


To determine your browser type or version, do the following:

  1. Open the browser.
  2. In the menu bar, select Help and then About.
  3. The browser type and version should now be displayed.

Email Program

An email program, also called an email "client", is the computer software that lets you send, receive, and organize your email.


The most common programs on a PC are Outlook® and Outlook Express; for Macintosh users it's Mac Mail. You can also send and receive your email over the Internet using a Web mail program like att.net.

Modem or Gateway

The modem or gateway is the device your computer uses to access AT&T High Speed Internet service. Check out these visuals and see if one of them is your modem/gateway.



Motorola 2210 (Black)

Motorola 2210 (Silver)

2Wire 2701

2Wire 2701 (Black)

Motorola NVG510

2Wire 3801HGV-B

2Wire 3800HGV-B (U-verse) and 2Wire 3600HGV (U-verse)

Operating System

An operating system is the software program that manages your computer functions and enables it to run other software programs.


If you have a PC, most likely you are using a Microsoft® Windows® operating system. To determine which system you have, do the following:

  1. Click Start
  2. Click Run
  3. Type winever.exe in the Open field and click OK.

    Note: If you don't have Run, type winver.exe in the Search programs and files field and click on the file when it shows up in the results.
  4. An About Windows dialog window with the type and version of your operating system should now be displayed.

If you have a Mac, you are using an MacOS operating system. To determine which system you have, do the following:

  1. Click the Apple menu.
  2. Click About this mac.
  3. A window with the type and version of your operating system should now be displayed.

Other

If you do not see your selection or if you need more help, consider contacting the technical support experts at AT&T ConnecTech®. For a small fee they can help you install, set up, or troubleshoot technology you're using in conjunction with your AT&T services. Visit AT&T ConnecTech® for a complete listing of services and pricing.